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Security and data

Your work on record.
You in control.

Know who can see what. Protect your account, keep track of changes and take your records with you.

Read the guides

Start with three small steps

  1. Turn on two-factor authentication and keep your backup codes somewhere safe.
  2. Give every employee their own account; don't share passwords.
  3. Review team permissions and open sessions regularly.

Security controls in the dashboard

A second lock on your account

Turn on two-factor authentication. See the sessions signed in to your account; sign out one you don't recognize, or all the others.

Account security

Everyone gets the access their work needs

Owner, manager and staff roles have different permissions. Staff see the jobs assigned to them; access to finances and business settings depends on role.

Team and roles

A trail of changes

Review a job's status changes and history from its record. Authorized team members can also see the business's activity log.

Activity log

Export your records

Owners and managers can export job, customer, warranty and payment records as CSV. Use filters like date and branch to pick the records you need.

Data export

Dashboard links require sign-in. The options you see depend on your role in the business.

When sharing with customers

  • Share tracking, quote and warranty links only with the customer they're for. Anyone with a link can see what that link shows.

  • Internal notes and your business's own intake fields are never shown on the customer's tracking page. Check any text and files before sharing them with a customer.

Data export and retention

CSV export is for moving table records; it isn't a full system backup with photos, attachments and the complete job history. For a full copy of your data, retention or deletion, contact our support team.

Details on how personal data is processed are in the privacy policy and the KVKK privacy notice.

Spotted a security issue?

Tell us the affected page and how the issue happens. Don't include your password, verification codes or customers' personal details in the email.

destek@islemde.app