Features
Every job's story, on record.
From the moment a device lands on your counter until its warranty runs out. Every screen below is from İşlemde itself.
01Check-in
A record in a minute, beyond dispute.
Five short steps: customer, device, problem, assignee and signature. The ticket on the right fills in as you type.
- Device suggestions for your sector
- Serial number or IMEI: if the device has been in before, its past jobs and warranty show up
- Accessories left with it, the condition it came in, an estimated price and a due date
- The customer signs on screen, and the privacy notice is kept on file
02Jobs and team
Who's working on what, at a glance.
List or board; your own jobs, unassigned ones, or one technician's. Search works on customer name, device, serial number and job number.
- All, Mine and Unassigned filters
- Filter by status and team member
- Assignee and promised date; overdue jobs are marked in red
- Staff only see the jobs assigned to them
03Quotes and approval
Write the price, get approval by phone.
Add line items, pick the VAT rate, send. The customer opens the link, types their name and signs; the job moves to repair on its own.
- Labor and parts lines, VAT and a valid-until date
- The customer approves or declines
- Signature, date, IP and device details on record
- Status updates automatically once approved
04Tracking and warranty
Your customer sees every stage.
The QR code on the ticket opens the job's own page. It says when the device is ready, and the warranty certificate is added there when you issue one.
- No app needed, it opens in the browser
- Phone number and address stay hidden
- Anyone can verify a warranty certificate by its code
- Your business name, phone and location
05Notifications
No more phone calls to say it's ready.
When a device is ready, a quote goes out, or a payment or appointment is due, the customer gets a message from your own WhatsApp number. If it doesn't get through, the same message goes by SMS; the customer never gets both.
- Your own WhatsApp Business number and SMS sender name (Netgsm, iletiMerkezi, Verimor, Mutlucell)
- Only to customers who opted in, with an unsubscribe button on every message
- You choose which notifications go out; email notifications are on every plan
- You pay Meta and your SMS provider for messages; İşlemde charges nothing extra
Aydın Teknik Servis
WhatsApp Business
Hi Nur, your Apple iPhone 12 (job no. 1047) is ready for pickup. You can check its status at islemde.app/t/JEVWPSBZ.
14:32
Stop notifications
06Parts and appointments
The part on the shelf and tomorrow's visit, both on record.
Add the part you fitted to the job; it comes out of stock and can go on the quote too. Plan on-site visits and recurring maintenance on the calendar.
- Stock receipts, counts and every part's movements
- A heads-up when a part runs low
- Day and week views, each technician in their own color
- Recurring appointments like yearly maintenance, with a reminder to the customer the day before
07Your own workflow
Statuses in your own words.
Rename stages, reorder them, add new ones. You can also set the name the customer sees.
- Separate names for your team and for the customer
- Checklists: the same checks at every handover
- You set each status's color and order
- Custom workflows on the Pro and Business plans
08Reports
Your shop's pulse on one page.
How many jobs came in, how many went out, how long a device takes to be ready on average, and how many quotes get approved. Over the last 30, 90 or 180 days.
- Weekly flow: jobs opened and handed over
- Time from check-in to ready
- Quote approval rate and approved amounts
- Most common devices and your team's workload
09Billing
Know what you'll pay before the month ends.
This month's job count and your estimated bill are in the dashboard. Set an alert amount and a monthly cap if you like.
- Extra usage is per job, no packs of 100
- On Starter, the dashboard tells you when busy months make Pro cheaper
- Your invoice lands in your inbox every month
- We never store your card details
This month
Starter189/ 150 jobs included
+39 extra jobs × ₺0.99
Overage protection
- Alert amount
- ₺100
- Monthly cap
- ₺500
- Stop new jobs at the cap
And the small things that help every day.
- Customer history: every visit and every job
- Pickup receipt: who collected it, what was paid, their signature
- Reminders for ready devices, unanswered quotes and expiring warranties
- A Google review request after pickup
- Export to Excel, move over from your old software with CSV
- A4 or 80 mm receipt printers
- WhatsApp message templates in your own words
- Several businesses on one account
- Two-factor authentication
- API and webhooks (Business)
- The same on phone, tablet and computer
- Up to three branches, with job lists per branch (Business)
we'll set it up with you!
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